Free Resource Library

Business Chuckles Library

martin@freshinsight.com.au (Martin Dolan) — Fri, 19 Jun 2009 05:01:37 +0000

These articles will give you a smile, a chuckle, maybe even a good old belly-laugh... and that's not a bad thing. After all, who said business had to be staid, stuffy and boring.

Fact: People who laugh tend to be happier and live longer... so why don't you join them now?

The Positive Business Wisdom Library

martin@freshinsight.com.au (Martin Dolan) — Fri, 19 Jun 2009 05:31:54 +0000

There are times when we all feel vulnerable and prey to our own fears and negativity.
When this occurs, read the entire section which we've included here... it's designed to inspire and to move your mind-space to a better, more positive place.

Strategies to Improve Customer Service

martin@freshinsight.com.au (Martin Dolan) — Fri, 19 Jun 2009 05:35:34 +0000

Without customers, no business has a reason for existence. Customers are EVERYTHING and it is no great secret to suggest that the businesses who look after their customers extremely well have more of them and they are prepared to buy more and pay more.

Strategies to Improve Productivity

martin@freshinsight.com.au (Martin Dolan) — Fri, 19 Jun 2009 05:40:29 +0000

In this section we give you plenty of tips, tricks and secrets on how to avoid this often quoted statistic:

As much as 60% of the work done at the average business is spent doing...

the right thing wrong
the wrong thing right
correcting the wrong thing to make it right
supervising people so that they are doing the right thing, the right way, at the right time and using the right quantity of resources

Strategies to Increase Sales

martin@freshinsight.com.au (Martin Dolan) — Fri, 19 Jun 2009 05:45:22 +0000

Selling is easy once you know what the prospect wants and you use an easy, friendly and professional presentation to properly explain the benefits and why your solution represents incredibly good value.

We've got plenty of practical "nuggets" to help you here.

Strategies to Manage Better

martin@freshinsight.com.au (Martin Dolan) — Fri, 19 Jun 2009 05:48:37 +0000

Strategies to Manage Better

No business can go beyond the limitations of its management.
That said, in this section we have included a large number of practical management strategies that will assist you to be a better and more effective manager.

Strategies to Reduce Costs

martin@freshinsight.com.au (Martin Dolan) — Fri, 19 Jun 2009 05:51:33 +0000

Cost reduction is just about the most effective and fastest way to ramp up profits because when you save a dollar, you have to share it with nobody (except possibly the taxman)!